Terms & Conditions
Terms & Conditions
1
Welcome to Raia Aesthetics & Wellness Spa. By accessing our website, booking services, purchasing products, or receiving treatments, you agree to the following terms and conditions.
All treatments, services, and recommendations provided by Raia Aesthetics & Wellness Spa are intended for cosmetic, wellness, and educational purposes only and are not a substitute for medical advice, diagnosis, or treatment from your primary healthcare provider.
Results may vary from person to person depending on individual factors including lifestyle, health history, consistency, and adherence to treatment plans
Consultations & Eligibility
2
All services require a consultation and medical clearance prior to treatment. Clearance appointments are completed with our licensed medical providers, and must be completed prior to scheduled visit. Raia Aesthetics & Wellness Spa reserves the right to refuse treatment if:
- a client has not completed a clearance
- If a client is determined to be an unsuitable candidate or if treatment
- If a treatment is not considered safe or medically appropriate for a client.
Clients are responsible for providing identification and complete medical history information prior to treatment.
Appointments & Services
3
Appointments may require a deposit to secure your reservation. By booking an appointment, you agree to our cancellation, late arrival, and refund policies.
Treatment recommendations and pricing are subject to change without notice.
How can I contact you?
4
You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
Booking Policy
-
Due to the extended appointment times and preparation required for these treatments, we require a minimum of 24 hours’ notice for cancellations or rescheduling.
Services totaling over $400 require a deposit of $100.
Appointments canceled with less than 24 hours’ notice will result in forfeiture of deposit and or a cancellation fee of $50 if no deposit was required to book.
-
Failure to show up for a scheduled appointment without 24 hr notice will result in forfeiture of deposit and or a cancellation fee of $50 if no deposit was required to book.
-
Clients arriving more than 10–15 minutes late may need to reschedule their appointment or receive a shortened service to avoid disrupting other scheduled appointments. Rescheduling is subject to availability.
Arriving more than 15 minutes late will require you to reschedule. Our staff is happy to help you get rescheduled once you arrive.
-
Services and packages totaling over $400 require a non-refundable deposit of $100 to reserve your appointment.
Deposits are applied to your $40 Medical clearance visit. The remaining deposit will be applied towards your treatment total.
-
Raia Aesthetics & Wellness reserves the right to review refund or credit requests on a case-by-case basis.
By purchasing services or products from Raia, you acknowledge and agree to these policies.
For questions regarding our policies, services, or privacy practices, please contact our office directly.
We can be reached via phone or email:
Phone: (855) 759-1480
Email: Admin@RaiaAesthetics.com
-
We do not offer refunds on completed services, injectable treatments, wellness services, treatment packages, memberships, or prepaid services.
Medical clearance visits are nonrefundable. If you are not medically cleared for a desired service or treatment any deposit paid can be used towards payment for future services.
-
Unopened and unused retail products may be eligible for exchange or store credit within 7–14 days of purchase at management discretion.
Opened, used, or damaged products are non-refundable.
-
Results vary from person to person and are dependent on many individual factors including lifestyle, medical history, consistency, and adherence to treatment recommendations.
-
Results vary from person to person and are dependent on many individual factors including lifestyle, medical history, consistency, and adherence to treatment recommendations.
-
Treatment packages and memberships are non-transferable and non-refundable.
Unused services within a package may expire according to package terms unless otherwise stated.